Fireside Outdoor is dedicated to providing the best customer experience possible alongside providing quality products. Therefore, if you are unsatisfied with your Fireside Outdoor products for any reason you may opt for a full refund within 30 days from the original purchase date.
Original and return shipping costs are non-refundable, unless the product or merchandise was shipped to you in error.
No refunds will be given on merchandise returned after thirty (30) days of the original purchase date.
To initiate the refund process please send an email to:
Please include a copy of your original receipt with the product or merchandise so we can process your return.